
The emotional intelligence skills AI can’t replace
Three years into the AI boom, the workplace looks radically different. Tools once reserved for technical specialists have become everyday companions for analysts, marketers, recruiters,
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Three years into the AI boom, the workplace looks radically different. Tools once reserved for technical specialists have become everyday companions for analysts, marketers, recruiters,

When a hire goes wrong, it’s rarely just a minor setback. Mis-hires cost time, money, and momentum, especially in critical roles. Yet many organisations still

Key takeaway: Since the launch of ChatGPT in 2022, work has only become faster and more complex, and that could be exactly why employers are

Key takeaway: Three years after the launch of ChatGPT, assessment data shows that emotional intelligence, stability, and human connection are the new competitive advantages. While

For HR directors, talent assessment specialists, and organisational psychologists, the question of fairness in psychometric testing has never been more relevant. As organisations strive to

How do neurodivergent candidates experience online psychometric assessments compared to their neurotypical peers? This was the question driving our latest piece of research carried out

Despite the large number of organisations now using psychometric test software, many are still reliant on outdated assessment methods that barely scratch the surface. While

It’s tempting to assume we know what candidates want—but guessing leads to misaligned messaging, dropped offers, and disengaged talent. Without solid data, you’re left relying

High performance is not a fixed asset. It is not hardwired at birth or unlocked by a job title. It is developed, shaped, and sustained

Hiring for customer support has changed. It’s no longer just about finding someone who’s friendly on the phone or quick with a polite email. As