Core competencies

Our role specific competency frameworks focus on the crucial soft skills that drive job performance.

Solutions

Focus on what drives job and organisational performance from candidate sifting to employee development. Do it yourself through our platform or let us help you.

Careers

Find your Joy at Work with help of soft skills and our free career tools.

Insights

1 min read

How to be a good interviewer

Jun 7, 2021 11:00:00 AM

Being a good, effective interviewer requires more than just having a charismatic personality.

When interviewing candidates, the best interviewers utilise a combination of their people skills, communication skills, and a good set of strategic interview questions to ask candidates that have been well researched. The best interviewers will do all of this while also making their candidates feel relaxed and at ease throughout. 

The most successful interviewers all share some of the same behaviours. So what are they?  

Behaviours of successful interviewers 

Behaviours demonstrated by the most successful interviewers 

  • Ask broad, concrete and open questions early on and then  focus on specific examples of behaviour

  • Probe until they are satisfied that they have revealed a true representation of how they have behaved in the past 

  • Use soft but direct questions that reasonably deserve answers

  • Look for evidence of patterns of behaviour across different circumstances and in response to different questions 

  • Take comprehensive notes

  • Stop candidates from meandering into speculations about what they ''would do'' or from talking generally about ''we'' rather than I

  • Explore in-depth: 

    • Why?

    • How?

    • Likes & diskiles

    • Rationales for choices

    • Self-evaluations

  • Withhold judgement 

  • Encourage openness by acknowledge achievements 

  • Feel comfortable with silences so as to give candidates enough time to think

  • Try to make the candidate feel at ease and to build rapport so the candidate will trust them to be open and honest

  • Non-verbally communicate encouragement and interest - nodding, smiling, making eye contact

 

Ryan Inglethorpe

Written by Ryan Inglethorpe