{"id":54039,"date":"2025-07-09T14:40:23","date_gmt":"2025-07-09T14:40:23","guid":{"rendered":"https:\/\/www.clevry.com\/?page_id=54039"},"modified":"2026-04-16T08:38:28","modified_gmt":"2026-04-16T08:38:28","slug":"hiring-intelligence-report-q2-2025","status":"publish","type":"page","link":"https:\/\/www.clevry.com\/nl\/hiring-intelligence-report-q2-2025\/","title":{"rendered":"Hiring Intelligence Report: Q2 2025"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"54039\" class=\"elementor elementor-54039\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5bfbe00a e-flex e-con-boxed e-con e-parent\" data-id=\"5bfbe00a\" data-element_type=\"container\" data-e-type=\"container\" id=\"hero\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;,&quot;shape_divider_bottom&quot;:&quot;curve&quot;,&quot;shape_divider_bottom_negative&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-shape elementor-shape-bottom\" aria-hidden=\"true\" data-negative=\"true\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1000 100\" preserveAspectRatio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M500,97C126.7,96.3,0.8,19.8,0,0v100l1000,0V1C1000,19.4,873.3,97.8,500,97z\"\/>\n<\/svg>\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-53e37998 e-flex e-con-boxed e-con e-child\" data-id=\"53e37998\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2626f9af elementor-widget elementor-widget-heading\" data-id=\"2626f9af\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">The Hiring Intelligence Report: \nQ2 2025<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cf9ed9a elementor-widget elementor-widget-text-editor\" data-id=\"cf9ed9a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The hidden psychology behind today&#8217;s hiring\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5ff867b7 e-flex e-con-boxed e-con e-child\" data-id=\"5ff867b7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-62d19659 elementor-widget__width-initial e-transform elementor-align-center elementor-widget elementor-widget-lottie\" data-id=\"62d19659\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;source_json&quot;:{&quot;url&quot;:&quot;https:\\\/\\\/www.clevry.com\\\/wp-content\\\/uploads\\\/matching.json&quot;,&quot;id&quot;:18756,&quot;size&quot;:&quot;&quot;,&quot;alt&quot;:&quot;&quot;,&quot;source&quot;:&quot;library&quot;},&quot;loop&quot;:&quot;yes&quot;,&quot;_transform_translateY_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:-154,&quot;sizes&quot;:[]},&quot;source&quot;:&quot;media_file&quot;,&quot;caption_source&quot;:&quot;none&quot;,&quot;link_to&quot;:&quot;none&quot;,&quot;trigger&quot;:&quot;arriving_to_viewport&quot;,&quot;viewport&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;start&quot;:0,&quot;end&quot;:100}},&quot;play_speed&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1,&quot;sizes&quot;:[]},&quot;start_point&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:0,&quot;sizes&quot;:[]},&quot;end_point&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:100,&quot;sizes&quot;:[]},&quot;renderer&quot;:&quot;svg&quot;,&quot;_transform_translateX_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"lottie.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"e-lottie__container\"><div class=\"e-lottie__animation\"><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5956a432 e-flex e-con-boxed e-con e-parent\" data-id=\"5956a432\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2a600852 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"2a600852\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Hiring is becoming more precise, and more psychological. Traits once seen as nice-to-have are now non-negotiable, while others are losing relevance. Emotional durability, adaptability, and performance under pressure are rising sharply, often replacing surface-level traits like charm or sociability.<\/span><\/p><p><span style=\"font-weight: 400;\">Clevry\u2019s quarterly <strong>Hiring Intelligence Report (HIRE<\/strong>) tracks real-world usage across our 46-scale personality assessment model. Because assessments are tailored by role, we\u2019re able to identify which traits companies are actively prioritising across job families and industries\u2014revealing true behavioural demand, not theoretical ideals.<\/span><\/p><p><span style=\"font-weight: 400;\">This isn\u2019t about vague cultural fit or ticking competency boxes. It\u2019s about what actually works. As organisations recalibrate their hiring around resilience, drive, and emotional steadiness, personality data is fast becoming the sharper tool, for selection, development, and long-term retention.<\/span><\/p><p><span class=\"TextRun SCXW170134257 BCX4\" lang=\"FI-FI\" xml:lang=\"FI-FI\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW170134257 BCX4\">In <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW170134257 BCX4\">this<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW170134257 BCX4\">quarter\u2019s<\/span><span class=\"NormalTextRun SCXW170134257 BCX4\"> HIRE <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW170134257 BCX4\">report<\/span><span class=\"NormalTextRun SCXW170134257 BCX4\">, <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW170134257 BCX4\">we\u2019ve<\/span> highlighted<span class=\"NormalTextRun SCXW170134257 BCX4\">\u00a0<\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW170134257 BCX4\">three<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW170134257 BCX4\">influential<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW170134257 BCX4\">functions &#8211; <\/span><\/span><span class=\"TextRun SCXW170134257 BCX4\" lang=\"FI-FI\" xml:lang=\"FI-FI\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW170134257 BCX4\">Management<\/span><\/span><span class=\"TextRun SCXW170134257 BCX4\" lang=\"FI-FI\" xml:lang=\"FI-FI\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW170134257 BCX4\">, <\/span><\/span><span class=\"TextRun SCXW170134257 BCX4\" lang=\"FI-FI\" xml:lang=\"FI-FI\" data-contrast=\"auto\"><span class=\"NormalTextRun SpellingErrorV2Themed SCXW170134257 BCX4\">Customer<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SpellingErrorHighlight SCXW170134257 BCX4\">Support<\/span><\/span><span class=\"TextRun SCXW170134257 BCX4\" lang=\"FI-FI\" xml:lang=\"FI-FI\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW170134257 BCX4\">, and <\/span><\/span><span class=\"TextRun SCXW170134257 BCX4\" lang=\"FI-FI\" xml:lang=\"FI-FI\" data-contrast=\"auto\"><span class=\"NormalTextRun SpellingErrorV2Themed SCXW170134257 BCX4\">Sales, <\/span><\/span><span class=\"TextRun SCXW170134257 BCX4\" lang=\"FI-FI\" xml:lang=\"FI-FI\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW170134257 BCX4\">to <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW170134257 BCX4\">highlight<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW170134257 BCX4\">the<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW170134257 BCX4\">most<\/span><span class=\"NormalTextRun SCXW170134257 BCX4\"> in-<\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW170134257 BCX4\">demand<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW170134257 BCX4\">personality<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW170134257 BCX4\">traits<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW170134257 BCX4\">based<\/span><span class=\"NormalTextRun SCXW170134257 BCX4\"> on <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW170134257 BCX4\">actual<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW170134257 BCX4\">assessment<\/span><span class=\"NormalTextRun SCXW170134257 BCX4\"> data.<\/span><\/span><span class=\"EOP SCXW170134257 BCX4\" data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><span class=\"TextRun SCXW93073671 BCX4\" lang=\"FI-FI\" xml:lang=\"FI-FI\" data-contrast=\"auto\"><span class=\"NormalTextRun SpellingErrorV2Themed SCXW93073671 BCX4\">These<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW93073671 BCX4\">findings<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW93073671 BCX4\">are<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW93073671 BCX4\">based<\/span><span class=\"NormalTextRun SCXW93073671 BCX4\"> on <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW93073671 BCX4\">over<\/span> <span class=\"NormalTextRun SCXW93073671 BCX4\">4<\/span><span class=\"NormalTextRun SCXW93073671 BCX4\">00,000<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW93073671 BCX4\">assessments<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW93073671 BCX4\">run<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW93073671 BCX4\">through<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW93073671 BCX4\">the<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW93073671 BCX4\">Clevry<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW93073671 BCX4\">platform<\/span><span class=\"NormalTextRun SCXW93073671 BCX4\"> and <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW93073671 BCX4\">offer<\/span><span class=\"NormalTextRun SCXW93073671 BCX4\"> a <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW93073671 BCX4\">practical<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW93073671 BCX4\">view<\/span><span class=\"NormalTextRun SCXW93073671 BCX4\"> into <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW93073671 BCX4\">how<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW93073671 BCX4\">hiring<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SpellingErrorHighlight SCXW93073671 BCX4\">priorities<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW93073671 BCX4\">are<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW93073671 BCX4\">evolving<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW93073671 BCX4\">across<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW93073671 BCX4\">high-impact<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW93073671 BCX4\">roles<\/span><span class=\"NormalTextRun SCXW93073671 BCX4\">.<\/span><\/span><span class=\"EOP SCXW93073671 BCX4\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fcd15af e-flex e-con-boxed e-con e-parent\" data-id=\"fcd15af\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-59fd0b9 elementor-widget elementor-widget-heading\" data-id=\"59fd0b9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><b>Key findings<\/b><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f021455 elementor-widget elementor-widget-heading\" data-id=\"f021455\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Top 5 most assessed traits in Q2 2025:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0c71ce8 e-flex e-con-boxed e-con e-parent\" data-id=\"0c71ce8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f5ac456 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"f5ac456\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrow-alt-circle-up\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M8 256C8 119 119 8 256 8s248 111 248 248-111 248-248 248S8 393 8 256zm292 116V256h70.9c10.7 0 16.1-13 8.5-20.5L264.5 121.2c-4.7-4.7-12.2-4.7-16.9 0l-115 114.3c-7.6 7.6-2.2 20.5 8.5 20.5H212v116c0 6.6 5.4 12 12 12h64c6.6 0 12-5.4 12-12z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ccf09bc e-con-full e-flex e-con e-child\" data-id=\"ccf09bc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9c0d84f elementor-widget elementor-widget-heading\" data-id=\"9c0d84f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Resilient<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5f0a890 elementor-widget elementor-widget-heading\" data-id=\"5f0a890\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Previous position: 7th<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-57db59d elementor-widget elementor-widget-text-editor\" data-id=\"57db59d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The Resilient scale explores the extent to which the individual is thick-skinned rather than emotionally sensitive. The scale focuses on resilience and sensitivity in response to criticism, rudeness or perceived slights from others.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a0cec7b e-con-full e-flex e-con e-child\" data-id=\"a0cec7b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-10996cb e-con-full e-flex e-con e-child\" data-id=\"10996cb\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3637b36 elementor-widget elementor-widget-counter\" data-id=\"3637b36\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t<div class=\"elementor-counter-title\">Position<\/div>\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\"><\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"2000\" data-to-value=\"1\" data-from-value=\"7\" data-delimiter=\",\">7<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\">st<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bd552fb e-flex e-con-boxed e-con e-parent\" data-id=\"bd552fb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4a74506 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"4a74506\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrow-alt-circle-down\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256c0 137-111 248-248 248S8 393 8 256 119 8 256 8s248 111 248 248zM212 140v116h-70.9c-10.7 0-16.1 13-8.5 20.5l114.9 114.3c4.7 4.7 12.2 4.7 16.9 0l114.9-114.3c7.6-7.6 2.2-20.5-8.5-20.5H300V140c0-6.6-5.4-12-12-12h-64c-6.6 0-12 5.4-12 12z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-74b9229 e-con-full e-flex e-con e-child\" data-id=\"74b9229\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4998ab8 elementor-widget elementor-widget-heading\" data-id=\"4998ab8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Listening<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e0bd95b elementor-widget elementor-widget-heading\" data-id=\"e0bd95b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Previous position: 1st<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cf9bded elementor-widget elementor-widget-text-editor\" data-id=\"cf9bded\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The Listening scale identifies whether someone prefers to talk or to listen in conversations. It doesn\u2019t measure listening skill, but highlights tendencies like interrupting, dominating discussions, or valuing others\u2019 input.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d376085 e-con-full e-flex e-con e-child\" data-id=\"d376085\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-73b469e e-con-full e-flex e-con e-child\" data-id=\"73b469e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-772cc20 elementor-widget elementor-widget-counter\" data-id=\"772cc20\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t<div class=\"elementor-counter-title\">Position<\/div>\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\"><\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"1400\" data-to-value=\"2\" data-from-value=\"1\" data-delimiter=\",\">1<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\">nd<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f32a557 e-flex e-con-boxed e-con e-parent\" data-id=\"f32a557\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a68edbb elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"a68edbb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrow-alt-circle-up\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M8 256C8 119 119 8 256 8s248 111 248 248-111 248-248 248S8 393 8 256zm292 116V256h70.9c10.7 0 16.1-13 8.5-20.5L264.5 121.2c-4.7-4.7-12.2-4.7-16.9 0l-115 114.3c-7.6 7.6-2.2 20.5 8.5 20.5H212v116c0 6.6 5.4 12 12 12h64c6.6 0 12-5.4 12-12z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0dd21a4 e-con-full e-flex e-con e-child\" data-id=\"0dd21a4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5b291ad elementor-widget elementor-widget-heading\" data-id=\"5b291ad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Striving<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f3678d9 elementor-widget elementor-widget-heading\" data-id=\"f3678d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Previous position: 11th<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d78b2fb elementor-widget elementor-widget-text-editor\" data-id=\"d78b2fb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The Striving scale explores two related themes that tell us something about what motivates the individual at work. The first theme is around how busy the individual needs to feel; the second explores the achievement or outcome focus of the individual\u2019s motivational style. Scores at the high end, therefore, describe an individual whose motivation stems from pursuing a succession of achievements or goals and keeping busy. Individuals at the low end are happy to focus on the process of work and can experience spells of relative inactivity without their motivation being adversely affected.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2735d4c e-con-full e-flex e-con e-child\" data-id=\"2735d4c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-f84db75 e-con-full e-flex e-con e-child\" data-id=\"f84db75\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-349738c elementor-widget elementor-widget-counter\" data-id=\"349738c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t<div class=\"elementor-counter-title\">Position<\/div>\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\"><\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"2000\" data-to-value=\"3\" data-from-value=\"11\" data-delimiter=\",\">11<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\">rd<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1043e5e e-flex e-con-boxed e-con e-parent\" data-id=\"1043e5e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4605bc0 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"4605bc0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zM124 296c-6.6 0-12-5.4-12-12v-56c0-6.6 5.4-12 12-12h264c6.6 0 12 5.4 12 12v56c0 6.6-5.4 12-12 12H124z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c1db51b e-con-full e-flex e-con e-child\" data-id=\"c1db51b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a3a3952 elementor-widget elementor-widget-heading\" data-id=\"a3a3952\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Stress Management<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9c43813 elementor-widget elementor-widget-heading\" data-id=\"9c43813\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Previous position: 4th<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-91be6fc elementor-widget elementor-widget-text-editor\" data-id=\"91be6fc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The Stress Management scale measures how people typically respond to time pressure and workload. Those scoring high tend to stay focused and effective under stress, while lower scores indicate a preference for calm, unhurried conditions to perform well.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-818545c e-con-full e-flex e-con e-child\" data-id=\"818545c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-5699120 e-con-full e-flex e-con e-child\" data-id=\"5699120\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f3fc1b1 elementor-widget elementor-widget-counter\" data-id=\"f3fc1b1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t<div class=\"elementor-counter-title\">Position<\/div>\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\"><\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"2000\" data-to-value=\"4\" data-from-value=\"47\" data-delimiter=\",\">47<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\">th<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7c986b4 e-flex e-con-boxed e-con e-parent\" data-id=\"7c986b4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a3cc84c elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"a3cc84c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrow-alt-circle-down\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256c0 137-111 248-248 248S8 393 8 256 119 8 256 8s248 111 248 248zM212 140v116h-70.9c-10.7 0-16.1 13-8.5 20.5l114.9 114.3c4.7 4.7 12.2 4.7 16.9 0l114.9-114.3c7.6-7.6 2.2-20.5-8.5-20.5H300V140c0-6.6-5.4-12-12-12h-64c-6.6 0-12 5.4-12 12z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-14a6756 e-con-full e-flex e-con e-child\" data-id=\"14a6756\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-73d2ac1 elementor-widget elementor-widget-heading\" data-id=\"73d2ac1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Order<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1711347 elementor-widget elementor-widget-heading\" data-id=\"1711347\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Previous position: 2nd<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aab119e elementor-widget elementor-widget-text-editor\" data-id=\"aab119e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The Order scale provides insights relating to the individual\u2019s value for structure in the workplace. High-end scores indicate a preference for an organisational culture featuring rules, processes and standard operating procedures. Individuals with low-end scores are likely to feel frustrated by working in a very ordered, structured or rule-bound culture.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-91a6a5a e-con-full e-flex e-con e-child\" data-id=\"91a6a5a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-620f934 e-con-full e-flex e-con e-child\" data-id=\"620f934\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-eac1dad elementor-widget elementor-widget-counter\" data-id=\"eac1dad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t<div class=\"elementor-counter-title\">Position<\/div>\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\"><\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"1500\" data-to-value=\"5\" data-from-value=\"2\" data-delimiter=\",\">2<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\">th<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c05ceba e-flex e-con-boxed e-con e-parent\" data-id=\"c05ceba\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-081a1cd elementor-widget elementor-widget-heading\" data-id=\"081a1cd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Key insights:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8ce71b0 elementor-widget elementor-widget-text-editor\" data-id=\"8ce71b0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"105\" data-end=\"491\"><strong>Resilient<\/strong> takes the lead, jumping from 7th to 1st overall\u2014a sharp rise that confirms how vital emotional stability and bounce-back ability have become in hiring. Once concentrated in management roles, resilience is now being prioritised across sales and frontline functions, signalling a broader shift toward candidates who can stay effective under sustained pressure and challenge.<\/p><p data-start=\"493\" data-end=\"770\"><strong>Listening<\/strong> drops to 2nd place but remains a core priority. Its long-standing dominance reflects enduring demand for candidates who show receptiveness, attentiveness, and interpersonal awareness\u2014especially in roles requiring collaboration, service, or stakeholder engagement.<\/p><p data-start=\"772\" data-end=\"1067\"><strong>Striving<\/strong> rockets into 3rd, up from 11th, highlighting a renewed focus on internal motivation and performance mindset. Companies are increasingly screening for candidates who are self-driven, goal-oriented, and uncomfortable with complacency\u2014particularly in competitive or target-based roles.<\/p><p data-start=\"1069\" data-end=\"1342\"><strong>Stress Management<\/strong> remains high at 4th, reinforcing the importance of composure under pressure. It complements resilience but focuses more specifically on how candidates regulate and perform during intense workloads, shifting deadlines, or emotionally taxing situations.<\/p><p data-start=\"1344\" data-end=\"1596\"><strong>Order<\/strong> rounds out the Top 5, though it has dropped from 2nd place in earlier rankings. It remains especially valued in sectors like health and safety or customer operations, where consistency, process-following, and structured thinking are critical.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-378c5df e-flex e-con-boxed e-con e-parent\" data-id=\"378c5df\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-249e7f7 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"249e7f7\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3 style=\"text-align: left;\"><strong data-start=\"144\" data-end=\"181\">Resilience is now non-negotiable.<\/strong><\/h3><h4 style=\"text-align: left;\">Climbing from 7th to 1st, <em data-start=\"210\" data-end=\"221\">Resilient<\/em> has become the most assessed trait across all measured traits. In a market defined by pressure and pace, employers are done hiring for charm\u2014they want people who don\u2019t crack.<\/h4>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c74b841 e-flex e-con-boxed e-con e-parent\" data-id=\"c74b841\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bf333f2 elementor-widget elementor-widget-heading\" data-id=\"bf333f2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><b>Sales:<\/b><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eaae992 elementor-widget elementor-widget-heading\" data-id=\"eaae992\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">A refocus on drive and resilience.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-443b165 elementor-widget elementor-widget-heading\" data-id=\"443b165\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Hiring priorities in the Sales function are showing a renewed focus on inner drive and mental toughness. While traits related to interpersonal style still play a role, the biggest shifts this quarter highlight a stronger emphasis on performance mindset and persistence. <\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-39b7a4d e-flex e-con-boxed e-con e-parent\" data-id=\"39b7a4d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-76725b4 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"76725b4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrow-alt-circle-up\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M8 256C8 119 119 8 256 8s248 111 248 248-111 248-248 248S8 393 8 256zm292 116V256h70.9c10.7 0 16.1-13 8.5-20.5L264.5 121.2c-4.7-4.7-12.2-4.7-16.9 0l-115 114.3c-7.6 7.6-2.2 20.5 8.5 20.5H212v116c0 6.6 5.4 12 12 12h64c6.6 0 12-5.4 12-12z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-75f7d61 e-con-full e-flex e-con e-child\" data-id=\"75f7d61\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b37ab67 elementor-widget elementor-widget-heading\" data-id=\"b37ab67\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Striving<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-96623e9 elementor-widget elementor-widget-heading\" data-id=\"96623e9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Previous position: 2nd<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4b2534b elementor-widget elementor-widget-text-editor\" data-id=\"4b2534b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The Striving scale explores two related themes that tell us something about what motivates the individual at work. The first theme is around how busy the individual needs to feel; the second explores the achievement or outcome focus of the individual\u2019s motivational style. Scores at the high end, therefore, describe an individual whose motivation stems from pursuing a succession of achievements or goals and keeping busy. Individuals at the low end are happy to focus on the process of work and can experience spells of relative inactivity without their motivation being adversely affected.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8daea31 e-con-full e-flex e-con e-child\" data-id=\"8daea31\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-97b4536 e-con-full e-flex e-con e-child\" data-id=\"97b4536\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-92a6d73 elementor-widget elementor-widget-counter\" data-id=\"92a6d73\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t<div class=\"elementor-counter-title\">Position<\/div>\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\"><\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"2000\" data-to-value=\"1\" data-from-value=\"47\" data-delimiter=\",\">47<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\">st<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2a3889d e-flex e-con-boxed e-con e-parent\" data-id=\"2a3889d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-23f8e3d elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"23f8e3d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrow-alt-circle-up\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M8 256C8 119 119 8 256 8s248 111 248 248-111 248-248 248S8 393 8 256zm292 116V256h70.9c10.7 0 16.1-13 8.5-20.5L264.5 121.2c-4.7-4.7-12.2-4.7-16.9 0l-115 114.3c-7.6 7.6-2.2 20.5 8.5 20.5H212v116c0 6.6 5.4 12 12 12h64c6.6 0 12-5.4 12-12z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4cdffd7 e-con-full e-flex e-con e-child\" data-id=\"4cdffd7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-30458f7 elementor-widget elementor-widget-heading\" data-id=\"30458f7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Resilient<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fd4ff2a elementor-widget elementor-widget-heading\" data-id=\"fd4ff2a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Previous position: 11th<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-495909d elementor-widget elementor-widget-text-editor\" data-id=\"495909d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The Resilient scale explores the extent to which the individual is thick-skinned rather than emotionally sensitive. The scale focuses on resilience and sensitivity in response to criticism, rudeness or perceived slights from others.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9a7cb8f e-con-full e-flex e-con e-child\" data-id=\"9a7cb8f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-0eacc8d e-con-full e-flex e-con e-child\" data-id=\"0eacc8d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-de6fc67 elementor-widget elementor-widget-counter\" data-id=\"de6fc67\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t<div class=\"elementor-counter-title\">Position<\/div>\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\"><\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"2000\" data-to-value=\"2\" data-from-value=\"47\" data-delimiter=\",\">47<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\">nd<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-716ea3c e-flex e-con-boxed e-con e-parent\" data-id=\"716ea3c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-612388b elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"612388b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zM124 296c-6.6 0-12-5.4-12-12v-56c0-6.6 5.4-12 12-12h264c6.6 0 12 5.4 12 12v56c0 6.6-5.4 12-12 12H124z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-22d2264 e-con-full e-flex e-con e-child\" data-id=\"22d2264\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a2a87bd elementor-widget elementor-widget-heading\" data-id=\"a2a87bd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Competition<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d84585 elementor-widget elementor-widget-heading\" data-id=\"6d84585\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">No change.<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e0cf48d elementor-widget elementor-widget-text-editor\" data-id=\"e0cf48d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The Competition scale focuses on the individual\u2019s value for working in a competitive environment. People scoring at the high end of this scale value rivalry, targets and competition at work and will feel motivated by comparing their performance to others and winning. The low end of the score indicates a great value for cooperation. Individuals with low scores are unlikely to feel motivated by competition.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1fbf588 e-con-full e-flex e-con e-child\" data-id=\"1fbf588\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-a3f9af9 e-con-full e-flex e-con e-child\" data-id=\"a3f9af9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-89c3d3f elementor-widget elementor-widget-counter\" data-id=\"89c3d3f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t<div class=\"elementor-counter-title\">Position<\/div>\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\"><\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"2000\" data-to-value=\"4\" data-from-value=\"4\" data-delimiter=\",\">4<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\">th<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a78a88b e-flex e-con-boxed e-con e-parent\" data-id=\"a78a88b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4d6da3c elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"4d6da3c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrow-alt-circle-down\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256c0 137-111 248-248 248S8 393 8 256 119 8 256 8s248 111 248 248zM212 140v116h-70.9c-10.7 0-16.1 13-8.5 20.5l114.9 114.3c4.7 4.7 12.2 4.7 16.9 0l114.9-114.3c7.6-7.6 2.2-20.5-8.5-20.5H300V140c0-6.6-5.4-12-12-12h-64c-6.6 0-12 5.4-12 12z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9fea490 e-con-full e-flex e-con e-child\" data-id=\"9fea490\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-912abea elementor-widget elementor-widget-heading\" data-id=\"912abea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Gregarious<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4e1ac14 elementor-widget elementor-widget-heading\" data-id=\"4e1ac14\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Previous position: 3rd<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-54f735a elementor-widget elementor-widget-text-editor\" data-id=\"54f735a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The Gregarious scale measures how affiliative the individual is at work. The scale was developed to provide insights into the degree to which the individual prefers working alone or with others. The scale is not a measure of how sociable or outgoing the individual is but high scores on the scale are likely to overlap with other extroverted behaviours such as being outgoing and friendly.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-abac586 e-con-full e-flex e-con e-child\" data-id=\"abac586\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-6dd7af8 e-con-full e-flex e-con e-child\" data-id=\"6dd7af8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5b03a43 elementor-widget elementor-widget-counter\" data-id=\"5b03a43\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t<div class=\"elementor-counter-title\">Position<\/div>\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\"><\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"2000\" data-to-value=\"9\" data-from-value=\"3\" data-delimiter=\",\">3<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\">th<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bb757fd e-flex e-con-boxed e-con e-parent\" data-id=\"bb757fd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-947d2e0 elementor-widget elementor-widget-heading\" data-id=\"947d2e0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Key sales insights:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-35ca56e elementor-widget elementor-widget-text-editor\" data-id=\"35ca56e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"0\" data-end=\"159\">Sales hiring is shifting, and fast. The data shows a clear recalibration in what companies value most: drive and durability are in, charm is on the decline.<\/p><p data-start=\"161\" data-end=\"475\">At the top of the list is <strong>Striving<\/strong>, now the most assessed trait in sales roles. It reflects a core preference for individuals with an internal push to achieve, a discomfort with stagnation, and a hunger for progress. In a function built around targets and performance, that kind of motivation is non-negotiable.<\/p><p data-start=\"477\" data-end=\"765\">Close behind, <strong>Resilient<\/strong> has jumped dramatically into second place. It\u2019s not just about confidence anymore, it\u2019s about staying grounded when things go wrong. Salespeople are being hired not for how well they perform in ideal conditions, but for how quickly they recover when they don\u2019t.<\/p><p data-start=\"767\" data-end=\"924\"><strong>Competition<\/strong> continues to hold strong, reinforcing the message that sales remains a space where outperforming peers and chasing top rankings still counts.<\/p><p data-start=\"926\" data-end=\"1317\" data-is-last-node=\"\" data-is-only-node=\"\">But there\u2019s a noticeable drop for <strong>Gregarious<\/strong>, which has slipped down the rankings. This suggests sociability is no longer the leading edge, it\u2019s a background trait, not a headline act. Companies appear to be moving away from hiring purely on personality and instead focusing on individuals who are resilient, driven, and mentally equipped for the pressure cooker that is modern sales.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-779b1cd e-flex e-con-boxed e-con e-parent\" data-id=\"779b1cd\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3867baa elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"3867baa\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3 style=\"text-align: left;\"><strong data-start=\"197\" data-end=\"233\">Grit closes deals. Not charm.<\/strong><\/h3><h4 style=\"text-align: left;\"><em data-start=\"236\" data-end=\"246\">In sales roles, Striving<\/em> takes the top spot while <em data-start=\"272\" data-end=\"284\">Gregarious<\/em> falls, suggesting that the best salespeople aren\u2019t the friendliest, but they are the most relentless.<\/h4>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-405c8ee e-flex e-con-boxed e-con e-parent\" data-id=\"405c8ee\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d79abb7 elementor-widget elementor-widget-heading\" data-id=\"d79abb7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><b>Customer Support:<\/b><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aa25ad4 elementor-widget elementor-widget-heading\" data-id=\"aa25ad4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Resilience takes the lead.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0f26e2e elementor-widget elementor-widget-heading\" data-id=\"0f26e2e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Psychometric assessments continue to play a key role in high-volume recruitment, especially in customer support, where personality fit is often even more important than technical ability. \n<br><br>\nTo understand what matters most in these roles, we took a closer look at the most commonly assessed traits, and found some clear front-runners. <\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ed790f8 e-flex e-con-boxed e-con e-parent\" data-id=\"ed790f8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6b7daac elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"6b7daac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrow-alt-circle-up\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M8 256C8 119 119 8 256 8s248 111 248 248-111 248-248 248S8 393 8 256zm292 116V256h70.9c10.7 0 16.1-13 8.5-20.5L264.5 121.2c-4.7-4.7-12.2-4.7-16.9 0l-115 114.3c-7.6 7.6-2.2 20.5 8.5 20.5H212v116c0 6.6 5.4 12 12 12h64c6.6 0 12-5.4 12-12z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-672ea8a e-con-full e-flex e-con e-child\" data-id=\"672ea8a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9216386 elementor-widget elementor-widget-heading\" data-id=\"9216386\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Resilient<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bd96485 elementor-widget elementor-widget-heading\" data-id=\"bd96485\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Previous position: 2nd<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8966a34 elementor-widget elementor-widget-text-editor\" data-id=\"8966a34\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The Resilient scale explores the extent to which the individual is thick-skinned rather than emotionally sensitive. The scale focuses on resilience and sensitivity in response to criticism, rudeness or perceived slights from others.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6e5604b e-con-full e-flex e-con e-child\" data-id=\"6e5604b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-91f207f e-con-full e-flex e-con e-child\" data-id=\"91f207f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0eff649 elementor-widget elementor-widget-counter\" data-id=\"0eff649\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t<div class=\"elementor-counter-title\">Position<\/div>\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\"><\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"2000\" data-to-value=\"1\" data-from-value=\"2\" data-delimiter=\",\">2<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\">st<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2a6ed7f e-flex e-con-boxed e-con e-parent\" data-id=\"2a6ed7f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f8bc4a5 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"f8bc4a5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrow-alt-circle-down\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256c0 137-111 248-248 248S8 393 8 256 119 8 256 8s248 111 248 248zM212 140v116h-70.9c-10.7 0-16.1 13-8.5 20.5l114.9 114.3c4.7 4.7 12.2 4.7 16.9 0l114.9-114.3c7.6-7.6 2.2-20.5-8.5-20.5H300V140c0-6.6-5.4-12-12-12h-64c-6.6 0-12 5.4-12 12z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1d498be e-con-full e-flex e-con e-child\" data-id=\"1d498be\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-45d8310 elementor-widget elementor-widget-heading\" data-id=\"45d8310\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Listening<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2fa2d7b elementor-widget elementor-widget-heading\" data-id=\"2fa2d7b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Previous position: 1st<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-50ab52a elementor-widget elementor-widget-text-editor\" data-id=\"50ab52a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The Listening scale identifies whether someone prefers to talk or to listen in conversations. It doesn\u2019t measure listening skill, but highlights tendencies like interrupting, dominating discussions, or valuing others\u2019 input.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4357ad7 e-con-full e-flex e-con e-child\" data-id=\"4357ad7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-af505ba e-con-full e-flex e-con e-child\" data-id=\"af505ba\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-afeae4b elementor-widget elementor-widget-counter\" data-id=\"afeae4b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t<div class=\"elementor-counter-title\">Position<\/div>\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\"><\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"2000\" data-to-value=\"2\" data-from-value=\"47\" data-delimiter=\",\">47<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\">nd<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4acd16b e-flex e-con-boxed e-con e-parent\" data-id=\"4acd16b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4ad54fb elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"4ad54fb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrow-alt-circle-up\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M8 256C8 119 119 8 256 8s248 111 248 248-111 248-248 248S8 393 8 256zm292 116V256h70.9c10.7 0 16.1-13 8.5-20.5L264.5 121.2c-4.7-4.7-12.2-4.7-16.9 0l-115 114.3c-7.6 7.6-2.2 20.5 8.5 20.5H212v116c0 6.6 5.4 12 12 12h64c6.6 0 12-5.4 12-12z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e76f765 e-con-full e-flex e-con e-child\" data-id=\"e76f765\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1812251 elementor-widget elementor-widget-heading\" data-id=\"1812251\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Calm<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7ee8c47 elementor-widget elementor-widget-heading\" data-id=\"7ee8c47\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Previous position: 5th<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3898679 elementor-widget elementor-widget-text-editor\" data-id=\"3898679\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The Calm scale measures very similar aspects of emotional style to measures of anxiety, emotional stability and neuroticism. The low end of the scale is associated with an emotional style characterised by frequent worry and difficulty in letting go of thoughts and feelings outside of the workplace. The high end of the scale describes an emotional style that is more relaxed and settled, with infrequent worry. While Calm is an emotional style scale its effects will be seen in behavioural terms. The construct validity section of this manual will provide further insights into how the Calm scale relates to other, classic measures of emotional style.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0eee2b0 e-con-full e-flex e-con e-child\" data-id=\"0eee2b0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-2349445 e-con-full e-flex e-con e-child\" data-id=\"2349445\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dbb09c7 elementor-widget elementor-widget-counter\" data-id=\"dbb09c7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t<div class=\"elementor-counter-title\">Position<\/div>\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\"><\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"2000\" data-to-value=\"3\" data-from-value=\"47\" data-delimiter=\",\">47<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\">rd<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-39d782c e-flex e-con-boxed e-con e-parent\" data-id=\"39d782c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-617ae72 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"617ae72\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrow-alt-circle-down\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256c0 137-111 248-248 248S8 393 8 256 119 8 256 8s248 111 248 248zM212 140v116h-70.9c-10.7 0-16.1 13-8.5 20.5l114.9 114.3c4.7 4.7 12.2 4.7 16.9 0l114.9-114.3c7.6-7.6 2.2-20.5-8.5-20.5H300V140c0-6.6-5.4-12-12-12h-64c-6.6 0-12 5.4-12 12z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-31bc1e6 e-con-full e-flex e-con e-child\" data-id=\"31bc1e6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f01911b elementor-widget elementor-widget-heading\" data-id=\"f01911b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Adaptable<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6813ff7 elementor-widget elementor-widget-heading\" data-id=\"6813ff7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Previous position: 3rd<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7758067 elementor-widget elementor-widget-text-editor\" data-id=\"7758067\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The Adaptable scale provides insights relating to the degree of flexibility that the individual demonstrates when interacting with others. The scale does not measure the ability of the person to change or adapt their approach to suit others. Instead, it focuses on the tendency of the individual to demonstrate a fluid interpersonal style or a more consistent style. The scale does not provide information about the effectiveness of the individual\u2019s interpersonal behaviours. The Adaptable scale specifically focuses on the degree to which the individual\u2019s behaviours around other people change across different situations.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c16993f e-con-full e-flex e-con e-child\" data-id=\"c16993f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-a1ae641 e-con-full e-flex e-con e-child\" data-id=\"a1ae641\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-db22aeb elementor-widget elementor-widget-counter\" data-id=\"db22aeb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t<div class=\"elementor-counter-title\">Position<\/div>\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\"><\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"2000\" data-to-value=\"4\" data-from-value=\"47\" data-delimiter=\",\">47<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\">th<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0fe9ec7 e-flex e-con-boxed e-con e-parent\" data-id=\"0fe9ec7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-aa4abc2 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"aa4abc2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrow-alt-circle-up\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M8 256C8 119 119 8 256 8s248 111 248 248-111 248-248 248S8 393 8 256zm292 116V256h70.9c10.7 0 16.1-13 8.5-20.5L264.5 121.2c-4.7-4.7-12.2-4.7-16.9 0l-115 114.3c-7.6 7.6-2.2 20.5 8.5 20.5H212v116c0 6.6 5.4 12 12 12h64c6.6 0 12-5.4 12-12z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-453ff2a e-con-full e-flex e-con e-child\" data-id=\"453ff2a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ae4f5ae elementor-widget elementor-widget-heading\" data-id=\"ae4f5ae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Approachable<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-08a1ac8 elementor-widget elementor-widget-heading\" data-id=\"08a1ac8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Previous position: 6th<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-99864db elementor-widget elementor-widget-text-editor\" data-id=\"99864db\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The Approachable scale is probably the closest to the surface in personality terms. The scale measures the interpersonal warmth of the individual and these behaviours are usually fairly obvious as soon as you interact with the person. It is important to stress that the behaviours associated with the low end of the scale are not negative in nature (in common with all scales).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7c3c458 e-con-full e-flex e-con e-child\" data-id=\"7c3c458\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-c7ee884 e-con-full e-flex e-con e-child\" data-id=\"c7ee884\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-eec854b elementor-widget elementor-widget-counter\" data-id=\"eec854b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t<div class=\"elementor-counter-title\">Position<\/div>\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\"><\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"2000\" data-to-value=\"5\" data-from-value=\"47\" data-delimiter=\",\">47<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\">th<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c377e3c e-flex e-con-boxed e-con e-parent\" data-id=\"c377e3c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ac9eb85 elementor-widget elementor-widget-heading\" data-id=\"ac9eb85\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Key customer support insights:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-487beaa elementor-widget elementor-widget-text-editor\" data-id=\"487beaa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"0\" data-end=\"251\">Customer support hiring is undergoing a subtle but important evolution, focusing less on surface-level friendliness and more on emotional endurance and composure under pressure. The latest data reveals a top five trait ranking that reflects this shift.<\/p><p data-start=\"253\" data-end=\"602\"><strong>Resilient<\/strong> has taken the top spot, moving up from Rank 2. With customer-facing roles often involving emotional labour, complaints, and high-volume interactions, the ability to bounce back and remain composed is now the most sought-after trait. Employers are prioritising candidates who can stay steady even when conversations become difficult.<\/p><p data-start=\"604\" data-end=\"856\"><strong>Listening<\/strong>, although nudged into second place, remains a cornerstone. Active listening continues to be vital for resolving issues, understanding context, and showing customers they\u2019re heard, especially in complex or emotionally charged situations.<\/p><p data-start=\"858\" data-end=\"1122\"><strong>Calm<\/strong> has risen from Rank 5 to 3, showing a growing emphasis on maintaining emotional neutrality under pressure. It pairs closely with resilience, reinforcing the need for support staff who can handle stress without letting it spill into their communication.<\/p><p data-start=\"1124\" data-end=\"1352\"><strong>Adaptable<\/strong> has dipped slightly but still holds strong. It reflects the value of tone-shifting, handling diverse personalities, and adjusting communication styles fluidly, key in fast-paced or unpredictable service settings.<\/p><p data-start=\"1354\" data-end=\"1611\"><strong>Approachable<\/strong> moves up a spot, rounding out the top five. Despite the broader shift toward internal steadiness, warmth and accessibility still matter. Customers want to speak to people who are easy to engage with, especially when dealing with problems.<\/p><p data-start=\"1613\" data-end=\"1892\" data-is-last-node=\"\" data-is-only-node=\"\">Together, these five traits highlight a clear direction: emotional durability now matters as much as interpersonal skill. The best support professionals today are not just empathetic and responsive, they\u2019re composed, adaptable, and built to last in high-friction environments.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fd7e868 e-flex e-con-boxed e-con e-parent\" data-id=\"fd7e868\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-76cf18e elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"76cf18e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3 style=\"text-align: left;\"><strong data-start=\"1410\" data-end=\"1450\">Soft skills have a hard edge now.<\/strong><\/h3><h4 style=\"text-align: left;\"><em data-start=\"1453\" data-end=\"1459\">For Customer Support roles, Calm<\/em> and <em data-start=\"1464\" data-end=\"1483\">Stress Management<\/em> rose sharply, revealing a shift from \u201cpeople-pleasers\u201d to those who can hold their nerve when customers can&#8217;t.<\/h4>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-48202da e-flex e-con-boxed e-con e-parent\" data-id=\"48202da\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2e75faf elementor-widget elementor-widget-heading\" data-id=\"2e75faf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><b>Management roles:<\/b><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ebc0081 elementor-widget elementor-widget-heading\" data-id=\"ebc0081\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">A shift towards empathy and emotional resilience.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4555232 elementor-widget elementor-widget-heading\" data-id=\"4555232\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">In this quarter\u2019s data, we see a clear transformation in what organisations are prioritising in their leadership hires. While structured thinking remains important, emotional intelligence and steady leadership under pressure are rising fast.<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9008553 e-flex e-con-boxed e-con e-parent\" data-id=\"9008553\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b4d1ec3 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"b4d1ec3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrow-alt-circle-up\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M8 256C8 119 119 8 256 8s248 111 248 248-111 248-248 248S8 393 8 256zm292 116V256h70.9c10.7 0 16.1-13 8.5-20.5L264.5 121.2c-4.7-4.7-12.2-4.7-16.9 0l-115 114.3c-7.6 7.6-2.2 20.5 8.5 20.5H212v116c0 6.6 5.4 12 12 12h64c6.6 0 12-5.4 12-12z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cad61e4 e-con-full e-flex e-con e-child\" data-id=\"cad61e4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ecc489c elementor-widget elementor-widget-heading\" data-id=\"ecc489c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Listening<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1897c36 elementor-widget elementor-widget-heading\" data-id=\"1897c36\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Previous position: 7th<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-03d69c9 elementor-widget elementor-widget-text-editor\" data-id=\"03d69c9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The Listening scale identifies whether someone prefers to talk or to listen in conversations. It doesn\u2019t measure listening skill, but highlights tendencies like interrupting, dominating discussions, or valuing others\u2019 input.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b3852a5 e-con-full e-flex e-con e-child\" data-id=\"b3852a5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-27dc184 e-con-full e-flex e-con e-child\" data-id=\"27dc184\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2a533b1 elementor-widget elementor-widget-counter\" data-id=\"2a533b1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t<div class=\"elementor-counter-title\">Position<\/div>\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\"><\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"2000\" data-to-value=\"1\" data-from-value=\"2\" data-delimiter=\",\">2<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\">st<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5a801be e-flex e-con-boxed e-con e-parent\" data-id=\"5a801be\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a190521 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"a190521\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zM124 296c-6.6 0-12-5.4-12-12v-56c0-6.6 5.4-12 12-12h264c6.6 0 12 5.4 12 12v56c0 6.6-5.4 12-12 12H124z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4c044f8 e-con-full e-flex e-con e-child\" data-id=\"4c044f8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a785aa2 elementor-widget elementor-widget-heading\" data-id=\"a785aa2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Resilient<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e766ea2 elementor-widget elementor-widget-heading\" data-id=\"e766ea2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">No change.<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-32c7d78 elementor-widget elementor-widget-text-editor\" data-id=\"32c7d78\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The Resilient scale explores the extent to which the individual is thick-skinned rather than emotionally sensitive. The scale focuses on resilience and sensitivity in response to criticism, rudeness or perceived slights from others.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-364ea27 e-con-full e-flex e-con e-child\" data-id=\"364ea27\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-4953308 e-con-full e-flex e-con e-child\" data-id=\"4953308\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e1a1de6 elementor-widget elementor-widget-counter\" data-id=\"e1a1de6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t<div class=\"elementor-counter-title\">Position<\/div>\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\"><\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"2000\" data-to-value=\"2\" data-from-value=\"2\" data-delimiter=\",\">2<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\">nd<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c3aa1cf e-flex e-con-boxed e-con e-parent\" data-id=\"c3aa1cf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6ee4fca elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"6ee4fca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrow-alt-circle-up\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M8 256C8 119 119 8 256 8s248 111 248 248-111 248-248 248S8 393 8 256zm292 116V256h70.9c10.7 0 16.1-13 8.5-20.5L264.5 121.2c-4.7-4.7-12.2-4.7-16.9 0l-115 114.3c-7.6 7.6-2.2 20.5 8.5 20.5H212v116c0 6.6 5.4 12 12 12h64c6.6 0 12-5.4 12-12z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-16dffc8 e-con-full e-flex e-con e-child\" data-id=\"16dffc8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fdd16a9 elementor-widget elementor-widget-heading\" data-id=\"fdd16a9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Stress Management<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-134f832 elementor-widget elementor-widget-heading\" data-id=\"134f832\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Previous position: 17th<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-041e978 elementor-widget elementor-widget-text-editor\" data-id=\"041e978\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The Stress Management scale measures how people typically respond to time pressure and workload. Those scoring high tend to stay focused and effective under stress, while lower scores indicate a preference for calm, unhurried conditions to perform well.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1535a16 e-con-full e-flex e-con e-child\" data-id=\"1535a16\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-3df8685 e-con-full e-flex e-con e-child\" data-id=\"3df8685\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0060563 elementor-widget elementor-widget-counter\" data-id=\"0060563\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t<div class=\"elementor-counter-title\">Position<\/div>\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\"><\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"2000\" data-to-value=\"3\" data-from-value=\"17\" data-delimiter=\",\">17<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\">rd<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4a2111f e-flex e-con-boxed e-con e-parent\" data-id=\"4a2111f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7e42ce6 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"7e42ce6\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3 style=\"text-align: left;\"><strong data-start=\"1331\" data-end=\"1379\">Listening is now the #1 management skill.<\/strong><\/h3><h4 style=\"text-align: left;\">In Management, <em data-start=\"1397\" data-end=\"1408\">Listening<\/em> takes the top spot\u2014proving that the most valued leaders are the ones who take input, not just give orders.<\/h4>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b5385c9 e-flex e-con-boxed e-con e-parent\" data-id=\"b5385c9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-ee00d68 e-con-full e-flex e-con e-child\" data-id=\"ee00d68\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7ba153c elementor-widget elementor-widget-heading\" data-id=\"7ba153c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Fastest growing traits:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b0cea8d elementor-widget elementor-widget-heading\" data-id=\"b0cea8d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">As workplace dynamics continue to evolve, so do the personality traits that organisations value most. By analysing assessment trends over time, we\u2019ve identified a few of the fastest-growing traits in demand. \n<br><br>\nThe rising popularity of these traits reflects shifting priorities in how companies evaluate potential, performance, and cultural fit, offering a window into the future of talent selection and where it is potentially heading. <\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-558a51c e-flex e-con-boxed e-con e-parent\" data-id=\"558a51c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-e124618 e-con-full e-flex e-con e-child\" data-id=\"e124618\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-28fe9aa e-con-full e-flex e-con e-child\" data-id=\"28fe9aa\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-91423de elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"91423de\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrow-alt-circle-up\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M8 256C8 119 119 8 256 8s248 111 248 248-111 248-248 248S8 393 8 256zm292 116V256h70.9c10.7 0 16.1-13 8.5-20.5L264.5 121.2c-4.7-4.7-12.2-4.7-16.9 0l-115 114.3c-7.6 7.6-2.2 20.5 8.5 20.5H212v116c0 6.6 5.4 12 12 12h64c6.6 0 12-5.4 12-12z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2767546 elementor-widget elementor-widget-counter\" data-id=\"2767546\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t<div class=\"elementor-counter-title\">In rank<\/div>\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\"><\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"2000\" data-to-value=\"6\" data-from-value=\"\" data-delimiter=\",\"><\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\"><\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-992ea8f e-con-full e-flex e-con e-child\" data-id=\"992ea8f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a09aff8 elementor-widget elementor-widget-heading\" data-id=\"a09aff8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Resilient<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d2ee943 elementor-widget elementor-widget-text-editor\" data-id=\"d2ee943\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The Resilient scale explores the extent to which the individual is thick-skinned rather than emotionally sensitive. The scale focuses on resilience and sensitivity in response to criticism, rudeness or perceived slights from others.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5e857dc elementor-widget elementor-widget-text-editor\" data-id=\"5e857dc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>What this indicates:<\/strong><\/p><p><span class=\"TextRun SCXW194052933 BCX4\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW194052933 BCX4\">Climbed from rank 7 to rank 1 in the last quarter &#8211; Resilient has become the top-ranked scale, reflecting a strong organisational need for individuals who can thrive amid criticism and uncertainty.<\/span><\/span><span class=\"EOP SCXW194052933 BCX4\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b3c7f7f e-flex e-con-boxed e-con e-parent\" data-id=\"b3c7f7f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-8857df1 e-con-full e-flex e-con e-child\" data-id=\"8857df1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-2eedae8 e-con-full e-flex e-con e-child\" data-id=\"2eedae8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6b99b78 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"6b99b78\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrow-alt-circle-up\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M8 256C8 119 119 8 256 8s248 111 248 248-111 248-248 248S8 393 8 256zm292 116V256h70.9c10.7 0 16.1-13 8.5-20.5L264.5 121.2c-4.7-4.7-12.2-4.7-16.9 0l-115 114.3c-7.6 7.6-2.2 20.5 8.5 20.5H212v116c0 6.6 5.4 12 12 12h64c6.6 0 12-5.4 12-12z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bba02a7 elementor-widget elementor-widget-counter\" data-id=\"bba02a7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t<div class=\"elementor-counter-title\">In rank<\/div>\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\"><\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"2000\" data-to-value=\"8\" data-from-value=\"\" data-delimiter=\",\"><\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\"><\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-462bcf4 e-con-full e-flex e-con e-child\" data-id=\"462bcf4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ab6b985 elementor-widget elementor-widget-heading\" data-id=\"ab6b985\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Change<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b10c18f elementor-widget elementor-widget-text-editor\" data-id=\"b10c18f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The Change scale explores the individual\u2019s values around organisational change. Individuals with scores at the high end of the scale will be very comfortable working in a culture that features frequent change; the individual is likely to feel motivated by newness and novelty and therefore may find it difficult to sustain themselves in a culture that favours stability, tradition and the familiar.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-28326a3 elementor-widget elementor-widget-text-editor\" data-id=\"28326a3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>What this indicates:<\/strong><\/p><p><span class=\"TextRun SCXW182659925 BCX4\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW182659925 BCX4\">A significant jump in rank signals a growing emphasis on innovation and adaptability over traditional approaches.<\/span><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e3f3ad9 e-flex e-con-boxed e-con e-parent\" data-id=\"e3f3ad9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-478129e e-con-full e-flex e-con e-child\" data-id=\"478129e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-9bb8571 e-con-full e-flex e-con e-child\" data-id=\"9bb8571\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-385485c elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"385485c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrow-alt-circle-up\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M8 256C8 119 119 8 256 8s248 111 248 248-111 248-248 248S8 393 8 256zm292 116V256h70.9c10.7 0 16.1-13 8.5-20.5L264.5 121.2c-4.7-4.7-12.2-4.7-16.9 0l-115 114.3c-7.6 7.6-2.2 20.5 8.5 20.5H212v116c0 6.6 5.4 12 12 12h64c6.6 0 12-5.4 12-12z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0de6503 elementor-widget elementor-widget-counter\" data-id=\"0de6503\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t<div class=\"elementor-counter-title\">In rank<\/div>\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\"><\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"2000\" data-to-value=\"6\" data-from-value=\"\" data-delimiter=\",\"><\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\"><\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b8a0f55 e-con-full e-flex e-con e-child\" data-id=\"b8a0f55\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0601ed6 elementor-widget elementor-widget-heading\" data-id=\"0601ed6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Rational<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4fd0f0e elementor-widget elementor-widget-text-editor\" data-id=\"4fd0f0e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The Rational scale helps us to understand the type of information the individual prefers to focus their attention towards when making decisions and solving problems. The scale has a relationship with the Jungian Thinking Type; individuals at the high end of the scale will base their approach to tasks on data, logic and concrete information, while people at the low end will instead rely on gut feel and prior experience.\u00a0 While individuals at any point on the scale may make an identical decision, their rationale for the decision will reflect their preferred approach.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-56bf494 elementor-widget elementor-widget-text-editor\" data-id=\"56bf494\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>What this indicates:<\/strong><\/p><p><span class=\"TextRun SCXW256125677 BCX4\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW256125677 BCX4\">The rise in <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW256125677 BCX4\">Rational\u2019s<\/span><span class=\"NormalTextRun SCXW256125677 BCX4\"> rank and volume highlights a shift toward valuing data-driven, logical thinking in talent selection.<\/span><\/span><span class=\"EOP SCXW256125677 BCX4\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fbe6564 e-flex e-con-boxed e-con e-parent\" data-id=\"fbe6564\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c30f8a3 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"c30f8a3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"0\" data-end=\"109\">The data in this report doesn\u2019t just track trait popularity, it reveals a decisive shift in hiring priorities.<\/p><p data-start=\"111\" data-end=\"512\">Resilient, now the most assessed trait across all roles, sets the tone: organisations want candidates who can stay steady under pressure, adapt quickly, and keep performing through disruption. Traits like Striving, Stress Management, and Order reinforce this direction, pointing to a preference for composure, inner drive, and structured thinking over charisma or idealised soft skills.<\/p><p data-start=\"514\" data-end=\"836\">Meanwhile, the quiet drop of traits like Gregarious and the softening of Adaptable suggest that being likeable or flexible at this moment in time, just isn\u2019t enough. Employers are focusing less on surface-level affability and more on mental stamina and task-focused behaviour, traits that hold up when conditions are difficult or ambiguous.<\/p><p data-start=\"838\" data-end=\"975\">These changes are not cosmetic. They are signals of a new hiring logic, one grounded in performance durability rather than personal style.<\/p><p data-start=\"977\" data-end=\"1133\" data-is-last-node=\"\" data-is-only-node=\"\">For hiring teams, the message is straightforward: stop hiring for how someone behaves at their best. Start hiring for how they hold up when things get hard.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6b809b74 e-flex e-con-boxed e-con e-parent\" data-id=\"6b809b74\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5fb1645c e-flex e-con-boxed e-con e-child\" data-id=\"5fb1645c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7a365a5a e-con-full e-flex e-con e-child\" data-id=\"7a365a5a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2991c64 elementor-widget elementor-widget-heading\" data-id=\"2991c64\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\"><b>Platform demo<\/b><\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-45967464 elementor-widget elementor-widget-heading\" data-id=\"45967464\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\"><b>Book a demo<\/b> <\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4b84315b elementor-widget elementor-widget-heading\" data-id=\"4b84315b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\"><b>And see how Clevry can support your recruitment<\/b><\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-37efba53 elementor-widget elementor-widget-button\" data-id=\"37efba53\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.clevry.com\/en\/platform\/book-a-demo\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Book your demo<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-59aa9da e-flex e-con-boxed e-con e-child\" data-id=\"59aa9da\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-29bf55a9 elementor-widget elementor-widget-image\" data-id=\"29bf55a9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" loading=\"lazy\" width=\"800\" height=\"800\" src=\"https:\/\/www.clevry.com\/wp-content\/uploads\/Book-a-Demo-Image.png\" class=\"attachment-large size-large wp-image-31829\" alt=\"Book a Demo - Image\" srcset=\"https:\/\/www.clevry.com\/wp-content\/uploads\/Book-a-Demo-Image.png 1000w, https:\/\/www.clevry.com\/wp-content\/uploads\/Book-a-Demo-Image-300x300.png 300w, https:\/\/www.clevry.com\/wp-content\/uploads\/Book-a-Demo-Image-150x150.png 150w, https:\/\/www.clevry.com\/wp-content\/uploads\/Book-a-Demo-Image-768x768.png 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6bcc5a5b e-flex e-con-boxed e-con e-parent\" data-id=\"6bcc5a5b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3f63dbb9 elementor-widget elementor-widget-global elementor-global-13508 elementor-widget-html\" data-id=\"3f63dbb9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>\n.elementor-element-5ab4dd3 {\n    display: none;\n}    \n<\/style>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>The Hiring Intelligence Report: Q2 2025 The hidden psychology behind today&#8217;s hiring\u00a0 Hiring is becoming more precise, and more psychological. Traits once seen as nice-to-have are now non-negotiable, while others are losing relevance. Emotional durability, adaptability, and performance under pressure are rising sharply, often replacing surface-level traits like charm or sociability. Clevry\u2019s quarterly Hiring Intelligence [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":11092,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-54039","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Hiring Intelligence Report: Q2 2025 - Clevry<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.clevry.com\/nl\/hiring-intelligence-report-q2-2025\/\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Hiring Intelligence Report: Q2 2025 - Clevry\" \/>\n<meta property=\"og:description\" content=\"The Hiring Intelligence Report: Q2 2025 The hidden psychology behind today&#8217;s hiring\u00a0 Hiring is becoming more precise, and more psychological. Traits once seen as nice-to-have are now non-negotiable, while others are losing relevance. Emotional durability, adaptability, and performance under pressure are rising sharply, often replacing surface-level traits like charm or sociability. Clevry\u2019s quarterly Hiring Intelligence [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.clevry.com\/nl\/hiring-intelligence-report-q2-2025\/\" \/>\n<meta property=\"og:site_name\" content=\"Clevry\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-16T08:38:28+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.clevry.com\/wp-content\/uploads\/2023\/01\/Featured-Image.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"628\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"12 minuten\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.clevry.com\/nl\/hiring-intelligence-report-q2-2025\/\",\"url\":\"https:\/\/www.clevry.com\/nl\/hiring-intelligence-report-q2-2025\/\",\"name\":\"Hiring Intelligence Report: Q2 2025 - Clevry\",\"isPartOf\":{\"@id\":\"https:\/\/www.clevry.com\/nl\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.clevry.com\/nl\/hiring-intelligence-report-q2-2025\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.clevry.com\/nl\/hiring-intelligence-report-q2-2025\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.clevry.com\/wp-content\/uploads\/2023\/01\/Featured-Image.jpg\",\"datePublished\":\"2025-07-09T14:40:23+00:00\",\"dateModified\":\"2026-04-16T08:38:28+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.clevry.com\/nl\/hiring-intelligence-report-q2-2025\/#breadcrumb\"},\"inLanguage\":\"nl\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.clevry.com\/nl\/hiring-intelligence-report-q2-2025\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"nl\",\"@id\":\"https:\/\/www.clevry.com\/nl\/hiring-intelligence-report-q2-2025\/#primaryimage\",\"url\":\"https:\/\/www.clevry.com\/wp-content\/uploads\/2023\/01\/Featured-Image.jpg\",\"contentUrl\":\"https:\/\/www.clevry.com\/wp-content\/uploads\/2023\/01\/Featured-Image.jpg\",\"width\":1200,\"height\":628,\"caption\":\"Arbetspsykologiska tester\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.clevry.com\/nl\/hiring-intelligence-report-q2-2025\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.clevry.com\/nl\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Hiring Intelligence Report: Q2 2025\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.clevry.com\/nl\/#website\",\"url\":\"https:\/\/www.clevry.com\/nl\/\",\"name\":\"Clevry\",\"description\":\"The soft skills platform\",\"publisher\":{\"@id\":\"https:\/\/www.clevry.com\/nl\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.clevry.com\/nl\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"nl\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.clevry.com\/nl\/#organization\",\"name\":\"Clevry\",\"url\":\"https:\/\/www.clevry.com\/nl\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"nl\",\"@id\":\"https:\/\/www.clevry.com\/nl\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.clevry.com\/wp-content\/uploads\/2022\/11\/Group-14-Copy.svg\",\"contentUrl\":\"https:\/\/www.clevry.com\/wp-content\/uploads\/2022\/11\/Group-14-Copy.svg\",\"width\":152,\"height\":48,\"caption\":\"Clevry\"},\"image\":{\"@id\":\"https:\/\/www.clevry.com\/nl\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Hiring Intelligence Report: Q2 2025 - Clevry","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.clevry.com\/nl\/hiring-intelligence-report-q2-2025\/","og_locale":"nl_NL","og_type":"article","og_title":"Hiring Intelligence Report: Q2 2025 - Clevry","og_description":"The Hiring Intelligence Report: Q2 2025 The hidden psychology behind today&#8217;s hiring\u00a0 Hiring is becoming more precise, and more psychological. 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