{"id":21891,"date":"2023-06-13T13:33:30","date_gmt":"2023-06-13T13:33:30","guid":{"rendered":"https:\/\/www.clevry.com\/?page_id=21891"},"modified":"2024-11-06T11:41:58","modified_gmt":"2024-11-06T11:41:58","slug":"how-to-interview-someone","status":"publish","type":"page","link":"https:\/\/www.clevry.com\/nl\/resources\/how-to-interview-someone\/","title":{"rendered":"How to interview someone"},"content":{"rendered":"\t\t
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How to interview someone<\/b><\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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How to conduct an interview. The ultimate guide to interviewing candidates.<\/b><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Home<\/a><\/span><\/span><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Table of contents:<\/span><\/h2>

How to interview someone<\/a><\/p>

3 Key stages of every interview<\/a><\/p>

How to be a good interviewer<\/a><\/p>

Behaviours of the most successful interviewers<\/a><\/p>

How to ensure candidates are relaxed<\/a><\/p>

Posing powerful questions<\/a><\/p>

Knowing what questions to ask<\/a><\/p>

Good interviewer skills<\/a><\/p>

Interviewer mistakes<\/a><\/p>

What is interviewer bias?<\/a><\/p>

Common interviewer biases<\/a><\/p>

Minimising interviewer bias<\/a><\/p>

Advanced interview techniques<\/a><\/p>

Evaluating responses and decision making<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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How to interview someone<\/span><\/h2>

Interviewing candidates can be an incredibly time-consuming part of the recruitment journey, if not the most time-consuming part. Getting it wrong can have significant consequences for both the hiring process and the overall success of your recruitment (and business).<\/p>

Knowing specifically how to interview someone<\/strong> will go a long way in determining the quality of hire you get. It requires careful preparation, effective questioning techniques, and the ability to assess candidate behaviours and answers accurately.<\/p>

Therefore, knowing how to interview someone properly will play a key role in the overall success of your recruitment efforts, ensuring that you select the best fit for the position and your organisation.<\/p>

But just how do you interview someone? And how do you know what questions to ask and the behaviors to look out for? In this guide, we will provide you with essential tips and strategies to conduct successful interviews that help you make informed decisions and find the ideal candidate for your team.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Preparing for interview<\/strong><\/h4>

The first stage of any interview is crucial in ensuring its success.<\/p>

Before any interview the interviewer should thoroughly review all the candidate’s application materials, including their CV, cover letter, and any additional documents they may have submitted.<\/p>

Familiarise yourself with their qualifications, experience, and achievements in order to have a solid understanding of their background.<\/p>

Prepare a list of relevant questions that will help you assess their skills, knowledge, and suitability for the role.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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The interview itself<\/strong><\/h4>

During the interview, it’s essential to establish a positive rapport with the candidate to create an atmosphere conducive to open and honest communication. Start by introducing yourself and providing a brief overview of the interview process.<\/p>

Some initial icebreaker questions can help put the candidate at ease. Ask a combination of behavioral and situational questions to assess their past experiences and problem-solving abilities.<\/p>

Actively listen to their responses, take notes, and ask follow-up questions to gain a deeper understanding of their skills and qualifications. Ensure that the interview remains focused and on schedule, while also allowing the candidate enough time to ask questions and address any concerns they may have.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Final evaluation & decision <\/strong><\/h4>

After the interview, take time to review your notes. Evaluate their responses, qualifications, and fit for the role based on the predetermined criteria. Consider both their technical competencies and their cultural fit within the organisation.<\/p>

Collaborate with other interviewers or hiring team members to gather additional perspectives and insights.<\/p>

Compare the candidates’ strengths and weaknesses, taking into account their potential for growth and development.<\/p>

Finally, use the information you have gathered to make a better-informed decision, and then present your recommendation to the appropriate decision-makers. Communicate the decision to the candidates promptly and professionally, providing feedback whenever possible to assist them in their future endeavors.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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How to be a good interviewer<\/h2>

Being a good, effective interviewer requires more than just having a charismatic personality.<\/p>

When interviewing, the best interviewers utilise a combination of their people skills, communication skills, and a good set of strategic interview questions \u00a0that have been well researched and tailored to the candidate.<\/p>

The best interviewers will do all of this while also making their candidates feel relaxed and at ease throughout.<\/p>

The most successful interviewers all share some of the same behaviours. So what are they? And how can you be a good interviewer?<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Behaviours demonstrated by successful interviewers<\/b><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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The best interviewers employ a strategic questioning approach, starting with broad, concrete, and open-ended questions early on.<\/p>

By asking broad questions, interviewers gain insights into the candidate’s overall background and approach to work. As the interview progresses, successful interviewers then shift towards focusing on specific examples of behaviour to delve deeper into the candidate’s abilities and past performance.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Being diligent in your approach and probing until you are satisfied that the candidate has revealed a true representation of how they have behaved in the past.<\/p>

This probing allows interviewers to delve deeper into the candidate’s thought processes, actions, and outcomes, ensuring a more accurate assessment of their past performance<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Successful interviewers employ a balance of soft but direct questions that reasonably deserve answers. By using a softer tone and approach, interviewers put candidates at ease, encouraging them to share openly and honestly.<\/p>

Questions like this are designed to gather specific information and insights that help assess the candidate’s suitability for the role. Successful interviewers strike a careful balance, maintaining professionalism while fostering a conversational atmosphere that allows candidates to provide meaningful responses.\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Look for evidence of patterns of behaviour across different circumstances and in response to different questions<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Many of the best interviewers will take comprehensive notes throughout the interview so they don’t miss or forget key information<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Stop candidates from meandering into speculations about what they \u201dwould do\u201d or from talking generally about \u201dwe\u201d rather than ‘I’<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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The most successful interviewers explore the following 5 points and leave no stone unturned;\u00a0Why?\u00a0How?\u00a0Likes & dislikes,\u00a0Rationales for choices,\u00a0Self-evaluations<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Successful interviewers withhold judgment throughout the interview process. They understand that first impressions can be deceiving and that a candidate’s true potential may not be immediately apparent. Instead of making snap judgments, successful interviewers remain open-minded and actively listen.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Successful interviewers encourage openness by recognising and appreciating a candidate’s accomplishments to create a supportive atmosphere during the interview.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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The best interviewers feel comfortable with silences and understand the importance of giving candidates enough time to think. They recognise that the pressure to provide immediate responses may hinder the ability of a candidate to fully articulate their thoughts.<\/p>

By embracing silence, interviewers create a space where candidates can gather their thoughts, reflect, and provide more thoughtful and genuine responses.\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Interviewers should strive to make the candidate feel at ease and build rapport throughout the interview.<\/p>

Establishing a trusting environment encourages candidates to be open and honest in their responses.<\/p>

By demonstrating empathy and understanding, successful interviewers establish a connection with the candidate, making them more comfortable to share their thoughts and insights openly.\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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The most successful interviewers use non-verbal cues to communicate encouragement and interest to candidates.<\/p>

Body language can have a significant impact on the candidate throughout the interview.<\/p>

Cues such as nodding in agreement, smiling genuinely, and maintaining consistent eye contact\u00a0create a positive and encouraging atmosphere.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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In order to get the most from your interviews, as well as the above points, it is equally important that your candidates feel relaxed. Nervous candidates don\u2019t often show themselves in the best light, while candidates who are in a highly motivated state have a greater tendency to impression manage.<\/p>

Therefore it is important that the candidate is in a relaxed, natural state of mind before beginning the main part of any interview.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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How to ensure your candidates are relaxed<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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1.<\/b><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Unconscious behaviours <\/b><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Small talk can be used to help the candidate relax, although if overdone can appear false. Many candidates are eager to get on with the interview so ask them a friendly question early on to get them talking openly and settle their nerves. E.g. you could find a positive thing on their CV and ask them to tell you about it.<\/p>

We all subconsciously use a complex system of body language as well as encouragers and other non-verbal cues such as grunts of approval or agreement or by interposing \u2018uh-huhs\u2019 or \u2018ers\u2019 in conversation, raised eyebrows, smiles and appropriate levels of eye contact.<\/p>

These behaviours have a powerful but largely subconscious effect upon the progress of a conversation and it is important to give them some thought prior to an interview. Non-verbal behaviour has a particularly strong influence when it comes to communicating the level of attention you may be giving to the other person. Since you must communicate the importance of the interview to the candidate it is essential that you at least appear to be attending fully.<\/p>

Your aim here should be to encourage the candidate to smile, relax and get the feeling that you understand them and that they can trust you.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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2.<\/b><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Matching<\/b><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Match the candidate\u2019s posture, facial expressions and gesture.<\/p>

Matching is an unconscious form of communication that deepens rapport.<\/p>

Matching is doing the same i.e. sitting opposite the candidate, you match them leaning to their right by leaning to your right.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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3.\u200b<\/b><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Mirroring<\/b><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Mirroring is where you do the opposite i.e. as they move their right arm you move your left arm as a mirror image.<\/p>

Be subtle in the way you do this by matching or mirroring larger movements, like leaning forward or backwards rather than more precise movements.<\/p>

Match or mirror when it is your turn to speak, rather than when the other person is gesturing.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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4.\u200b<\/b><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Pacing<\/b><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Pace the candidate\u2019s speed and style of delivery. When pacing the voice listen for rhythm, volume, speed tone and pitch. Fast talkers are quickly frustrated by slow talkers and slow talkers quickly find fast talkers difficult to understand.<\/p>

There is a good technique that is worth practising, which can help you build rapport, and can easily be remembered through the acronym SOLAR<\/strong>:<\/p>

Sit Square-on to the candidate, facing them. <\/strong>Adopt an O<\/strong>pen posture with your shoulders back, your arms unfolded and your legs uncrossed. Make sure there are no physical barriers between you. (This includes a desk).<\/p>

Lean forward slightly. <\/strong>Demonstrate that you are attending<\/strong> fully by nodding appropriately, using non-verbal encouragers and appropriate facial expressions and by avoiding distracting habits such as scratching your nose or looking at your watch.<\/p>

Relax. <\/strong>If you are tense, then the atmosphere will become tense very swiftly and nothing is more likely to inhibit the development of rapport with the candidate.<\/p>

Building rapport with the candidate is a skill which can be developed with practice and stems from a combination of verbal and non-verbal behaviour.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Posing powerful questions<\/h2>

Once you have your candidate relaxed the main part of the interview is spent exploring their suitability for the role. This involves asking past-tense, concrete questions to identify areas of strength and concern in terms of the role.<\/p>

Past-tense, concrete questions are the key to a successful interview, but very few interviewers can think up sufficient good questions spontaneously when put on the spot. Therefore, even the best interviewers need to prepare in advance. When preparing make sure you use questions with the following qualities:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Ask open questions: The 'W's'<\/b><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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